FAQ

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Frequently Asked Questions
Yes, we can ship to virtually any address in the world. However, please note that there may be restrictions on some products, and some items cannot be shipped to international destinations due to regulatory or logistical reasons.
Shipping rates for many items we sell are weight-based. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you choose. Shipping date estimates will be provided on the shipping quotes page during checkout.
Yes, once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the status of your shipment through the shipping provider's website.
We offer various shipping options through multiple providers. The available shipping options and their respective costs will be displayed during the checkout process.
Yes, we offer expedited shipping options for most destinations. These options will be available at checkout along with their estimated delivery times and costs.
Certain products may have restrictions for international shipping due to factors such as size, weight, or regulations in the destination country. We strive to provide the most accurate information regarding these restrictions on our product detail pages.
You can check the product detail page for any shipping restrictions related to that item. If an item cannot be shipped to your country, this information will be clearly stated on the page.
If your package is delayed or lost, please contact our customer service team with your order details. We will work with the shipping provider to resolve the issue as quickly as possible.
Depending on your location, there may be additional fees such as customs duties or import taxes. These fees are not included in our shipping rates and are the responsibility of the customer. Please check with your local customs office for more information.